11
MANAGING THE PROCESS
“Manage the process” was a line delivered to me by my then future, now former, boss. At the bank’s annual offsite he invited me, as a financial journalist, to give a speech on the competitive landscape of corporate banking.
Motivated to deliver my first-ever speech involving my specialist knowledge to a group of actual practitioners, I worked long and hard to get the presentation right and to deliver it perfectly. There was also the sniff of a job in the air.
On the day, I spent all morning in my hotel room practicing in front of the mirror and then did everything I could to mentally prepare myself, including going for a swim just prior to the speech to help me appear relaxed and authoritative. Boy was I prepared, ...
