Conclusion

You—yes, you—can be that leader who has the courage to face the tough decisions and achieve operational and innovative excellence. The principles I outlined in this book will, I hope, inspire you to step up and take charge. Let's briefly revisit the ten principles and be very clear about the kinds of actions you can take to lead your organization, be it small, medium, or large, to make big progress.

Principle I: Devise a Demanding Game Plan to Confront Reality. You need to isolate one or two things that will dramatically improve the impact of your organization, and develop the vision for what needs to be done, the strategies for achieving it, and the measures that show whether the vision is being achieved.

Principle II: Staff for Success ...

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