Chapter 1. The Big Issue: Managers Lacking Courage to Make Tough Decisions
Many managers shy away from the tough decisions. Yet managers become leaders only when they lead, which means tackling the hard decisions head-on. In this chapter, we will explore the characteristics of tough decisions, the key reasons why many managers wimp out, and most important, the disastrous implications of such behavior. The rest of the book will provide you with ten useful principles you can use to avoid such problems.
To gain insight into just how important this topic is, let's take a look at a company that was brought close to the brink of bankruptcy because of weak leadership. Then, miraculously, a really strong, gutsy leader emerged, saved the franchise, and ...
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