INTRODUCTION

As an executive coach, I’ve worked with hundreds of people in all types of organizations, guiding them through a professional development journey. It’s a fascinating process, one that has the potential to change their work lives. Each person has their own story, of course—a unique narrative that includes their skills, experience, strengths, weaknesses, and relationships. Yet while every engagement is different, these people all have one thing in common: their boss always plays a central role in the story. That’s why my first coaching question is, What does your boss really want from you? This is where the reflective process starts because determining what the boss wants is essential to success in any job.

Now, some of my clients ...

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