CHAPTER 6

PERFORMANCE MANAGEMENT

WHAT IT'S ALL ABOUT

  • The meaning of high performance
  • Ways of setting targets and measuring performance
  • How to assess your team
  • Ways of dealing with high, developing and poor performers
  • How to develop the next generation of leaders

A team or business is only as good as its people. Successful companies are built on the back of the performance of their employees and in the previous chapters we talked about how leaders find the best people, and work to motivate them. The ultimate aim is to encourage them to produce their best, consistently.

In the leadership world, this is often talked about as encouraging ‘high performance’. But what do we mean by high performance? What drives some people perform to the absolute ...

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