C H A P T E R 13

Resumes Don’t Tell

Pick People for What They Can Do, Not What They May Have Done

MANY COMPANIES, their senior executives, and even executive recruiters frequently use flawed techniques to find, screen, and hire leadership talent. Perhaps the biggest problem is the undue emphasis placed on the resume, that ubiquitous piece of paper that describes the candidate’s educational background, job experience, responsibilities, and accomplishments. Even though companies do search Web sites, personal home pages, and other online sources such as posted blogs and video files to check up on applicants, it is important to recognize that these searches are mostly designed to find problems or pathologies, not to assess what people can do. For ...

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