ACKNOWLEDGMENTS
Books are rarely a solo act, and I had lots of help and support over the past few years as I plotted, schemed, outlined, wrote, and revised this book. I apologize in advance if I’ve forgotten anybody.
First and foremost on my grand list of thanks are my wife Kathy Harris and my kids Annie and David Rollag. Kathy was first reader and chief editor on every chapter, primary sounding board for new ideas, and my personal therapist as I battled my inner demons and procrastinating ways to get this book out the door. Annie and David gracefully tolerated my frequent trips to the local coffee shop to write, and rewarded me with lots of hugs upon my return.
My graduate assistant Gena Koufos also suffered through early drafts of every chapter, ...
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