CHAPTER 3

Make Effective Decisions

LEARNING FROM

Alfred P. Sloan Jr.

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Alfred P. Sloan Jr. (1875–1966) is one of those managers who can be said, with certainty, to have transformed the world of management. From 1923 to 1946 Sloan was CEO of General Motors, and from 1937 to 1956 he chaired the company’s board. Under his 33-year stewardship, GM managed to expand massively, and it steadily built up its market share. In Sloan’s day his analytical powers, his grasp of the problems of running a business, his farsightedness, and his exceptional judgment were all viewed as key contributors to the success and growth of GM and were considered largely responsible ...

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