Acknowledgments
We would like to thank our wives and children for their unending and unwavering support. Kim (Doug) and Cheri, Samantha and Christopher (Ken) have supported us unconditionally in our career endeavors and been there for us when we worked late, traveled to be with clients, or sat on the sofa with a laptop reviewing research information and client data. In addition, we would like to thank our staff at Training Industry, Inc. for their commitment to our profession, this project, and our many clients.
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