6.5. TOOLS FOR IMPLEMENTATION AND PROCESS MANAGEMENT

Project Management Methods. Just because you can analyze a problem, it doesn't mean that you can put a solution in place. Six Sigma companies recognize early on the importance of strong project management skills: planning, budgeting, scheduling, communication, people management. Technical project management tools (Gantt charts or timelines, for example) are also important.

Potential Problem Analysis and Failure Mode and Effects Analysis. These are two of the key problem-prevention methods that are applied both in implementing new processes and in running them every day. Both start with listing (brainstorming) the many things that could go wrong. Then, the potential problems are prioritized. ...

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