Chapter 1. THE SIX SIGMA SUCCESS STORY
You may have heard a rumor, or you may have read something in the company newsletter about Black Belt training. You probably thought, "What do martial arts have to do with my job?" Later, during a department meeting, you learned that your group would be part of a companywide effort (every division!) to implement Six Sigma. Your boss also asked for volunteers to be Black Belts. "What is all this about?" you wondered.
A couple of weeks later, everyone in your division was invited to a big kick-off meeting. Lots of slides were shown, and the company president spoke, mentioning GE, Motorola, and one of your company's big competitors. Examples of Six Sigma and how it could help your division/company save money ...
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