8.1. THE CHALLENGE TO LEADERS AT ALL LEVELS
A common, understandable response some middle managers have to news of a Six Sigma initiative is "Oh, no!" Like other business initiatives you've likely experienced, you can rightly guess at some of the things in store for you and your people:
More work
New, different priorities
Demands on time for meetings, planning, training, projects
The need to work as a team with other groups
Plans that will change and then change again and maybe again
Six Sigma can be disruptive, confusing, and difficult to explain to your people. You could decide to just ignore it altogether and hope that it will go away, or maybe pretend that you're behind Six Sigma but mostly just go through the motions. Or you could work against ...
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