8.4. SUPPORTING IMPROVEMENT OF SIX SIGMA
In encouraging you to support the Six Sigma effort, we are not suggesting that leaders throughout the business show blind faith. We have seen quite a few instances in which middle managers and supervisors have helped enhance an initiative through constructive criticism. We have also seen plenty of others in which they were reluctant to point out flaws in the plan.
The people who guide the Six Sigma effort in your organization should look for input from you and your peers. And you should be prepared to present issues and to offer suggestions, which overall should improve the effectiveness of Six Sigma.
As a leader, you can take a leadership role in Six Sigma or wait and see what happens. A proactive stance ...
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