9.3. FINAL NOTE
You might think that after working with Six Sigma tools and concepts for years, we'd finally have all the answers. The truth (and fun) of it, however, is that we never stop getting new insights and ideas. We'd encourage you, our readers and customers, to share your insights or questions. You can contact us by e-mail at wiss@pivotalresources.com, We hope to hear of your successes!
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