CHAPTER 7When Companies Start Using Lean Six Sigma

Imagine that you are the CEO of a corporation with thousands of employees. Your executive team has decided that you need to invest in Lean Six Sigma if you want to become competitive. You want to launch a number of improvement projects so you can make a difference in the company's profits as quickly as possible. Unfortunately, only a few people in your company have any experience with Lean Six Sigma projects.

That means you have two big challenges: (1) picking projects you're sure will contribute to your corporate goals, and (2) training a large number of people so they can become effective team members. If you don't do these things, you'll never be sure that all the time your staff is about ...

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