Chapter 16. Happy Companies Are All Alike and Yet Unique

What a journey. In about 275 pages, we have traversed the whole of human history and prehistory, explored the sociology of human groups and organizations, examined the inner biology of the brain and heart, detailed the ways that unhappy environments can smack down even the strongest of individuals, and showed countless examples of how traditional but inherently negative corporate behavior can be transformed into positive and more successful behavior. If the path was not always straightforward, the purpose of the expedition was: We wanted to examine business not as some objective activity separate from “real life,” but as a major part of “real life” in terms of the time people spend at work, ...

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