23
Intervening to Eliminate an Individual’s Disruptive Behavior
It is important to remember that this is a discussion: two people are participating in a conversation. You are not lecturing someone.
——Ferdinand Fournies1
You’ve been teaching the class for half a day and your sense is that, by and large, things seem to be going well. The group has good energy, discussions have been lively, and questions and comments have been insightful. So far, so good.
Well, not quite. Although the group is going well, there is one participant, Jamie Baker, who makes no eye contact with you. He has not spoken in the group or mixed with other participants on breaks. He’s also the last person to return from breaks. During your presentations his head is down as ...
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