Acknowledgments

A labor of love such as this book is always a team sport. We’d like to acknowledge the people who helped us find out what differentiates average sales interactions from the very best and helped us define and refine the 16 habits by providing examples, feedback, and support to keep us on track:

David Abeles, John Akers, Arbie Allen, Jeff Asmus, Paige Billings, Sam Brown, Steve Brown, Dean Bruce, Chris Coffey, Bob Colloton, Chris Cordero, Ron Curtis, Rich Daly, Mike Davison, Dave Furstoss, Alberto Galue, Jim Goodrich, John Halquist, Chad Heath, Tom Heinselman, Jamie Hinely, Jim Hobby, Maya Hu-Chan, John Kennedy, John Kilcoyne, Mark Koenig, Jack Lewis, Carlos Marin, Sarah McArthur, John McLean, Charlie Merchant, Jim Moore, Howard ...

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