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Whale Done Parenting by Chuck Tompkins, Thad Lacinak, Ken Blanchard

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CHAPTER FiveAn Acquired TasteMealtime

AFTER A LONG morning of working with the whales, Amy and her coworkers were listening to another of Clint Jordan’s pep talks. “We’re very careful about first impressions here,” he said. “We pay lots of attention to what we call core memory, meaning that we want the whales to have a positive experience from the get-go, particularly when we’re starting out to train a new behavior. And that goes for you folks as well. We want you to associate only good feelings with working here.

“When people start new jobs, they’re usually asked to observe, but here we’re kind of crazy about the matter of observation. As in all scientific inquiry, careful observation is one of the ingredients of success in working with killer ...

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