Searching for Technical Help
Whether you need a walkthrough for a game or help getting your video card to work right, you'll find that the Principle of Onions can make your search a lot easier. (We'll discuss the topic of finding technical help in greater depth later in Chapter 25, “Getting Technical Support—Drivers, Cheats, Walkthroughs, and More.”)
Full-Text Engines
When I'm using a full-text engine for technical help, I try to start by simply expressing the problem that I'm having:
My screen is flickering. I think it's my BadBrand video card.
From that simple expression extract the relevant concepts—screen, flickering, BadBrand video card—and turn that into a search. Usually I add the word “problem,” which seems to focus the results:
|dog ...
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