About the Authors
Jerri Ledford has been a freelance business technology writer for more than 10 years. During that time, more than 1,000 of her articles, profiles, news stories, and reports have appeared online and in print. Her publishing credits include Intelligent Enterprise, Network World, Information Security Magazine, DCM Magazine, CRM Magazine, IT Manager’s Journal, and dozens more.
Jerri also develops and teaches technology training courses for both consumer and business users. Some of the course topics she’s been involved with include security, customer service, career skills, and technology for companies such as IBT Financial, Writer’s Village University, Beacon Hill Financial Services, Hewlett-Packard, Sony, and CNET.
She is ...
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