cover by Luke Wroblewski

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Chapter 7

Help Text

When to Help

Automatic Inline Help

User-Activated Inline Help

User-Activated Section Help

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Best Practices

Although the way we phrase labels and display input fields can provide useful clues on how to provide answers, these elements alone are sometimes not enough. In these cases, it's common practice to resort to "telling" people how they should answer a question by including help text next to a form's labels or input fields.

Help text is basically just a set of messages that help people complete forms successfully. This means that help messages are structurally similar to the error and success messages we'll look at in Chapter 8 and, as a result, share many best practices.

When to Help

Tempting ...

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