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Web Form Design by Luke Wroblewski

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Chapter 2

Form Organization

What to Include

Have a Conversation

Organizing Content

Group Distinctions

Best Practices

Although many visual and interaction design considerations play an important role in how people complete forms, it’s often the content within the form and how we organize it that either leaves people scratching their heads or allows them to whiz through unperturbed.

What to Include

People need to parse every question you ask them, formulate their response to that question, and then enter their response into the space you have provided. The best way to speed up that process is not to ask the question at all. That means if you want to be vigilant about optimizing your forms, put every question you are asking people to the ...

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