Web Design Garage

Preface

Isn't it always the way? You take five-hundred-odd manuscript pages, some ninety thousand words, about two hundred thirty figures, and six months of your life trying to explain something, and then some hotshot comes along and sums it all up in a single sentence.

It happened to me when I submitted this humble volume for the approval of Eben Hewitt, series editor of the Garage Series books. He came back with the following—and I quote: “Campbell does a terrific job of illustrating that not only are both design and usability important—they might even be the same thing.” When I read that, I nearly fell off my chair. “That's it!” I shouted. “That's what I've been trying to say!”

But then it occurred to me—who else might be reading this? Who ...