About the author

Paul Jackson is an information and knowledge management specialist who has been a systems developer, product development manager, strategic consultant and academic during an international career spanning 25 years. Paul has spent his working life in Germany and Australia, working for PSI AG and IBM, and as an independent consultant. He is now a Research Scholar at Edith Cowan University in Western Australia. He has been a consultant to many commercial and government organisations and managed multi-million dollar information systems projects. He has a PhD in information systems development and has published widely on organisational information and knowledge management in highly ranked journals, books and conferences.

Using theories ...

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