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Web 2.0 and Social Networking for the Enterprise by Joey Bernal

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7. Enterprise Search Strategies

Search is one of the most important components of any site and yet many organizations struggle with providing comprehensive and intuitive ways to search for information within the enterprise. This is not a comment on the level of IT skills within the organization; instead, it refers to the complexity of the task at hand. You can prove that statement simply by asking your end users, many of whom will probably say that their current search is inadequate. Think about some of the requirements that one might put together when defining a search strategy.

• Index data from multiple data sources, including databases, file systems, and legacy applications.

• Layer a common taxonomy and a common metadata vocabulary on ...

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