Acknowledgments

The conclusions in this book were informed by survey responses from millions of workers around the world in different jobs, industries, and economies. We thank them for their time and their candor; collectively, their answers have led to insights that benefit all of us who strive to live and work in harmony.

We thank our clients who agreed to share their stories including Aetna, A.P. Moller-Maersk, Kennametal, and Regeneron.

Thanks to the 2,000 Kenexa team members for striving daily to help our clients put the best individual into every job and to create work environments that lead to harmonization.

Special thanks to Shubha Rao Benipuri and Bruce Kneuer for their research, editing, and writing. Thanks to Vernon Bryce, Tony Coe, Jim Donoho, Bill Erickson, Richard Harding, Anne Herman, Jeffrey Jolton, Gavin Kerr, Brenda Kowske, Matt McKelvey, Dave Millner, Peter Timmerman, Sara Weiner, Andrea Watkins, and Jack Wiley for their ideas and words. Thanks to Deb Lee Toth, Mary Lafferty, and Eric Lochner for great illustrations and marketing support.

To Nyla Karsan, who read early, embarrassingly rough drafts and provided both encouragement and ideas that quickly made this book better—thank you.

We also want to acknowledge Matt Holt and Shannon Vargo at John Wiley & Sons, Inc. for seeing in our proposal more than we knew was there.

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