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We Are Market Basket by Grant Welker, Daniel Korschun

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5

“Blood Makes You Related, but Loyalty Makes You Family”

About the worst news a parent can ever receive is that his or her child is gravely injured. In 2012, Terry McCarthy, the director of the Middleton store (#45), received word that his twenty-year-old daughter Devin had suffered a brain injury and was being treated in a trauma center at a hospital in Rhode Island. McCarthy gathered family members and began nearly hourly briefings with hospital staff. The initial prognosis was not good. Her chances of survival were 50/50 at best.

McCarthy stayed by her side and would do so for as long as it took until her recovery. He had informed his immediate boss of the situation. Executives had always been understanding with store directors and associates ...

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