This supply chain case study introduces Bangalore, India's lengthy, complex waste collection and management process, and the primary responsibility of BBMP and associated contractors. It focuses on the role of the waste pickers, whose willingness to effectively sort and segregate waste is crucial to the system's success. Readers understand the drivers of Bangalore's waste management problems, review supply chain stakeholders, assess opportunities for improvement and integration, and identify potential roles for NGOs. Focusing on realistic issues, this case study offers exceptional value to both students and practitioners. Authors: M. Ramasubramaniam and P. Chandiran, both from Loyola Institute for Business Administration.