Acknowledgments

The authors would like to thank our agent, Neil Salkind of Studio B (www.studiob.com), and our editor at John Wiley & Sons, Shannon Vargo, for breathing new life into one of Ralph's first and most successful books. Thanks also to Lois Maljak, Ralph's Second in Command, without whom this project would not have been possible. Special thanks to Ralph's wife (and girlfriend), Kathleen Roberts, who read and critiqued the entire manuscript and added her own personal touch.

Thanks to the team at Wiley, including Jessica Langan-Peck and Linda Indig, for transforming a high-quality manuscript into an exceptional finished product and tying up any loose ends.

We would also like to thank the numerous salespeople who shared their ideas about their profession, reviewed specific chapters, and inspired some of the content. This book would be poorer without their help. Among those we want to thank specifically are the following:

Mikal Belicove is a seasoned freelance writer, ghost blogger, and new media corporate communications consultant who's hotwired to the Internet and the Internet community. Mikal contributed his expertise to the chapters on corporate blogging and social media marketing. For more about Mikal, visit his blog at www.belicove.com.

John Featherston, President and CEO of RISMedia (www.rismedia.com), was instrumental in the creation of Chapter 15, "Building and Managing Your Own Sales Team." John is an expert on building power teams for the real estate industry ...

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