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VoIP Performance Management and Optimization by Habib Madani, Adeel Ahmed - CCIE No. 4574, Talal Siddiqui - CCIE No. 4280

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Appendix C. VoIP Dashboard

This appendix describes a tool case study. It is based on the Cisco BTS 10200 product. A set of open-source tools are also listed that can be used to implement a dashboard.

Case Study: Dashboard for BTS 10200

Trend analysis and visual monitoring of VoIP performance metrics are performed for counters from a BTS 10200 to create a VoIP dashboard. The VoIP dashboard is built from metrics collected from various VoIP network components such as the Signaling System 7 (SS7), public switched telephone network (PSTN), and others, thus providing visibility into the overall health and capacity of the VoIP network.

The reports were collected at 15-minute intervals for 24 hours and dumped to flat files (CSV); 3 months worth of ...

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