About the Technical Reviewers
Dave Goodwin, CCIE No. 4992 (Routing & Switching and Voice), is a customer support engineer for the Cisco Technical Assistance Center (TAC). He is responsible for providing escalation support to the Cisco TAC voice teams worldwide, as well as discovering and resolving issues in new and emerging Cisco IP Communications products. He also works closely with the Cisco engineering teams and is actively involved in the field trials of new products. Dave has been with Cisco for seven years and has worked as a network engineer for ten years.
Graham Gudgin, CCIE No. 2370, is a technical marketing engineer in the Voice Systems Engineering group at Cisco Systems. He is a member of the team responsible for IP Communications system ...
Get Voice over IP First-Step now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
