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Voice Application Development with VoiceXML by Leon Henry Squire, John O'Reilly, Kenneth Michael Farley, Rick Beasley

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Chapter 4. The VoiceXML User Interface

IN THIS CHAPTER

Introduction to User Interfaces

Overview of VUI

Design Differences for VUIs Compared to GUIs

VUI User Characteristics

Other Important VUI Design Considerations

Summary

Check the agenda of conferences or training programs on emerging Internet technologies these days, and you'll see workshops, training, and discussion panels about user interfaces. Check Internet job boards, and you'll find interest in skills such as user and task analysis, user-centered design, and usability testing. Why is there so much interest in user interfaces these days? And why are so many people recognizing the importance of the user interface to emerging Internet-accessing technologies such as VoiceXML? ...

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