About the Authors

Scott Firestone holds a master’s degree in computer science from MIT and has designed video conferencing and voice products since 1992, resulting in five patents. During his 10 years as a technical leader at Cisco, Scott developed architectures and solutions related to video conferencing, voice and video streaming, and voice-over-IP security.

Thiya Ramalingam is an engineering manager for the Unified Communications organization at Cisco. Thiya holds a master’s degree in computer engineering and an MBA from San Jose State University. He holds several patents issued and pending, related to voice and video over IP. Thiya is currently leading the development of multimedia conferencing products at Cisco.

Steve Fry is a technical leader ...

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