Acquisitions Editor: Agatha Kim
Development Editor: Stef Jones
Technical Editor: Jason Boche
Production Editor: Christine O’Connor
Copy Editor: Alexa Murphy
Editorial Manager: Pete Gaughan
Production Manager: Tim Tate
Vice President and Executive Group Publisher: Richard Swadley
Vice President and Publisher: Neil Edde
Book Designer: Chris Gillespie, Happenstance Type-O-Rama
Proofreaders: Paul Sagan and Sheilah Ledwidge, Word One New York
Indexer: Robert Swanson
Project Coordinator, Cover: Katherine Crocker
Cover Designer: Ryan Sneed
Copyright © 2012 by John Wiley & Sons, Inc., Indianapolis, Indiana
Chapters 1, 5, 11, and 12 and the Appendix are published courtesy of EMC Corporation
ISBN: 978-1-118-02443-0
ISBN: 978-1-118-22200-3 (ebk.)
ISBN: ...