One of the features introduced in Horizon Mirage 4.2 is the optional addition of a web-based Management Console designed for help desk personnel. Although it doesn't cover everything that you will find in the MMC version today, it is a sign of what's to come. In Horizon Mirage 4.3, another role was introduced—the role of Protection Manager.
In this section we will have a quick overview of using the Web Management Console.
In this section we will take a look at the Web Help Desk role and the tasks you can perform from this console.
As a quick recap from Chapter 2, Design, Install, and Configure, log in to the Web Management Console by opening your browser and typing ...