Acknowledgments
T his is my first book, so I apologize to all those people who expected me to write quicker than I did, especially Mandy Canales and Wendy Rinaldi.
Sorry to my family: namely, my wife Beena and my kids, Kryshnan and Alyesha, who eventually got used to seeing my laptop appearing at the slightest excuse.
Many thanks to my fellow Visio MVPs—Aviv Liberman and John Marshall—for reading through some chapters and their comments.
More thanks to Bill Morein for his patience and his insightful reviewing, and the rest of the Visio product team at Microsoft for producing a great visual information application.
Also, thank you to Vasundhara Sawhney, the project manager for this book, and to Marcia Baker, the copy editor.
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