You are previewing Visual Meetings: How Graphics, Sticky Notes and Idea Mapping Can Transform Group Productivity.
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Visual Meetings: How Graphics, Sticky Notes and Idea Mapping Can Transform Group Productivity

Book Description

Use eye-popping visual tools to energize your people!

Just as social networking has reclaimed the Internet for human interactivity and co-creation, the visual meetings movement is reclaiming creativity, productivity, and playful exchange for serious work in groups.

Visual Meetings explains how anyone can implement powerful visual tools, and how these tools are being used in Silicon Valley and elsewhere to facilitate both face-to-face and virtual group work. This dynamic and richly illustrated resource gives meeting leaders, presenters, and consultants a slew of exciting tricks and tools, including

  • Graphic recording, visual planning, story boarding, graphic templates, idea mapping, etc.

  • Creative ways to energize team building, sales presentations, staff meetings, strategy sessions, brainstorming, and more

  • Getting beyond paper and whiteboards to engage new media platforms

  • Understanding emerging visual language for leading groups

Unlocking formerly untapped creative resources for business success, Visual Meetings will help you and your team communicate ideas more effectively and engagingly.

Table of Contents

  1. Copyright
  2. The Power of Visual Meetings
    1. What Is Visual Language & What Are Visual Meetings?
    2. Can We Support Being Smarter as Groups?
      1. Power Tools for Effective Meetings
    3. The Powers of Visual Meetings
    4. Responding to Drivers of Change
    5. The Power of Visual Language
    6. Visualization Addresses Important Issues
    7. Organization of Visual Meetings
      1. Part I—Just Imagine!
      2. Part II—Engaging Groups Visually
      3. Part III—Graphics for Visual Thinking
      4. Part IV—Graphics for Enacting Plans
      5. Part V—Seeing It All Come Together
    8. My Hope and Dream
    9. Acknowledgments
  3. I. Just Imagine: What if Meetings Were Really Fun AND Productive?
    1. 1. Visualization Is Worth 80 IQ Points: Tapping Energy, Intelligence, & Creativity
      1. 1.1. The Apple Leadership Expeditions
      2. 1.2. Group Graphics
      3. 1.3. Graphical User Interfaces for Meetings
      4. 1.4. Peak and Valley Drawings
      5. 1.5. Vision Stories
      6. 1.6. Creating a Shared Frame of Reference
      7. 1.7. We Live in a Hallucination
      8. 1.8. Our Point of View and Task Orientation Guide Visual Thinking
      9. 1.9. Visualization Makes Groups Smarter
      10. 1.10. Meetings Start in Our Imagination
      11. 1.11. Then We Engage and Explore
      12. 1.12. A Lot of Thinking Is Visual Pattern Finding
      13. 1.13. Taking Vision to Action
      14. 1.14. Fast Forward
    2. 2. Everybody Knows Graphic Language: It's Gesture with a Pen
      1. 2.1. Gesture Is One of Our First Languages
      2. 2.2. Most Kids Love to Draw
      3. 2.3. Why Cartoonists Draw Like Second Graders
      4. 2.4. Discover the Fun of Playing Around
      5. 2.5. Practice in a Blank Sketchbook
      6. 2.6. Great Beginning Journal Activities
      7. 2.7. All Graphics Are Made of Basic Shapes
      8. 2.8. Your Body Knows Graphic Language
      9. 2.9. Working with Big Paper and Larger Meetings
      10. 2.10. How to Hang Big Paper
      11. 2.11. Getting it Straight and Flat
      12. 2.12. Ideographs, Pictographs, and Seed Shapes
      13. 2.13. The Meaning of Shapes
      14. 2.14. The Experience of Drawing Provides a Clue to Meaning
      15. 2.15. Basic Formats for Visualizing
      16. 2.16. See Drawing as a Process and Not Just an Artifact
      17. 2.17. Combining Formats and Graphic Elements
    3. 3. Four Easy Ways to Get Started: Personal Visualization, Napkins & Flipcharts, Graphic Templates, & Getting Others to Draw
      1. 3.1. Personal Visualization
      2. 3.2. Warm-Up Exercises
      3. 3.3. Graphic Metaphors
      4. 3.4. Napkins and Flip Charts
      5. 3.5. Simple Graphic Templates
      6. 3.6. More Simple Templates
      7. 3.7. Getting Others to Draw
      8. 3.8. Comparing New Plant Start-Ups at General Motors
  4. II. Engaging Groups & Building Rapport: Why Visual Listening Is So Compelling (& Easy!)
    1. 4. Getting People Involved: Using Pictures to Interact
      1. 4.1. Why Are Hand-Dawn Graphics so Engaging?
      2. 4.2. Purpose and Trust Come First in Meetings
      3. 4.3. Establish Rapport by Listening First, Telling Later
      4. 4.4. Graphic Recording for High Engagement
      5. 4.5. When to Use Graphic Recording
      6. 4.6. Using Imagery to Engage
      7. 4.7. Rooms as Graphic Statements—Visualizing Who Is Who
      8. 4.8. On Being Truly Receptive
    2. 5. Presentation without PowerPoint: Simple Drawings & Graphic Templates
      1. 5.1. PowerPoint Is Push, Not Pull
      2. 5.2. Pulling Creates Attention and Participation
      3. 5.3. Pulling Out Simple Drawings
      4. 5.4. In the Future We Will Look Like...?
      5. 5.5. The Power of Sticky Notes to Get Involvement
      6. 5.6. Affinity Charts
      7. 5.7. Simple Templates
      8. 5.8. Freeway Maps and More Elaborate Templates
      9. 5.9. Using Geographic Maps
      10. 5.10. Using Idea Maps as Presentation Charts
      11. 5.11. Save the Redwoods League
      12. 5.12. Creating Your Own Idea Maps
    3. 6. Consulting & Selling with Graphics: Drawing Out Customer Interests
      1. 6.1. Drawing on the Same Side of the Table
      2. 6.2. Agenda Planning Kits
      3. 6.3. Customer Interest Interviews
      4. 6.4. Pitching a New Boss on Your Value
      5. 6.5. The Big Whack—Selling Learning Design
      6. 6.6. Customer Discovery Workshops at HP Consulting
      7. 6.7. Providing Visual Guidance
    4. 7. Hands-On Information: Sticky Notes & Dot Voting
      1. 7.1. How to Collect the Notes
      2. 7.2. Analyzing and Discussing Sticky Note Displays
      3. 7.3. Practicing in Small Meetings and Agenda Design Sessions
      4. 7.4. Looking at Global Warming Actions in Eight States with RE-AMP
      5. 7.5. The Power Is in the Engagement
    5. 8. Using Images & Interaction: Collage & Picture Cards
      1. 8.1. Personal Visioning with Collage
      2. 8.2. Using Collage for Visioning
      3. 8.3. Other Uses of Collage
      4. 8.4. Primary Power of Collage
      5. 8.5. Using Picture Cards to Stimulate Dialogue
      6. 8.6. How to Work with Cards
      7. 8.7. Sand Tray Work for Organizations
  5. III. Graphics for Visual Thinking: Mapping Ideas & Finding Key Patterns
    1. 9. Group Graphics: Seven Ways to Write on the Wall
      1. 9.1. How Jazz Works
      2. 9.2. Visual Meetings Improvisation
      3. 9.3. Thinking about Graphics like Music
        1. 9.3.1. Posters Focus Attention
        2. 9.3.2. Lists Energize the Flow
        3. 9.3.3. Clusters Activate Comparisons
        4. 9.3.4. Grids Build Combinations
        5. 9.3.5. Diagrams Grow Understanding
        6. 9.3.6. Drawings Animate Meaning
        7. 9.3.7. Mandalas Show Unity
      4. 9.4. Background on the Keyboard
      5. 9.5. Branching Patterns Provide the Architecture for the Plant World
      6. 9.6. Discovering the Key to "Drawings"
      7. 9.7. Coming Full Circle
    2. 10. Problem Solving: Getting Unstuck & Thinking around Corners
      1. 10.1. Problems as Given; Problems as Understood
      2. 10.2. Brainstorming & Solution Finding
      3. 10.3. Evaluation Options
      4. 10.4. Wicked Problems
      5. 10.5. The Trim Tab Factor
      6. 10.6. Causal Loop Diagramming
      7. 10.7. Finding the System Drivers
      8. 10.8. Thinking around Corners with Kinesthetic Modeling
      9. 10.9. Design Charrettes
      10. 10.10. Reinventing the Natural History Museum
      11. 10.11. Problems That Are Not "Problems"
    3. 11. Storyboarding & Idea Mapping: How Innovators & Designers Work
      1. 11.1. How Do Humans Make Sense of Things?
      2. 11.2. Maps and Itineraries in Organizational Thinking
      3. 11.3. Storyboarding Began with Disney
      4. 11.4. What Is Mind Mapping?
      5. 11.5. Using Idea Mapping with Groups
      6. 11.6. Working with Metaphor Maps
    4. 12. Visual Planning: Using Graphic Templates to See the Big Picture
      1. 12.1. HP Labs Looks for New Business Ideas
      2. 12.2. Visualizing the Bristol Offsite
      3. 12.3. Creating a Template for Strategic Planning
      4. 12.4. Showing Off What Plotters Can Do
      5. 12.5. Allow the Rest of Us to Draw
      6. 12.6. Templates for Visual Planning
      7. 12.7. Templates for Orienting and Process Planning
      8. 12.8. Templates for Developing Hindsight
      9. 12.9. Ways of Doing Graphic Histories
      10. 12.10. The Importance of Scanning the Environment
      11. 12.11. Situation Analysis
      12. 12.12. Developing Vision and Foresight
      13. 12.13. Focusing on Agreements
      14. 12.14. Agreeing on Action Plans
      15. 12.15. Designing Your Own Visual Planning Templates
      16. 12.16. Seeing the Really Big Picture
    5. 13. Multiple Meetings & Gallery Walks: Making Sense of Things over Space & Time
      1. 13.1. Working with Breakout Groups
      2. 13.2. Visual Meetings for Small Groups
      3. 13.3. Output Oriented Group Process
      4. 13.4. Gallery Walks and Panoramic Display
      5. 13.5. Staging Techniques for Working with Big Paper
      6. 13.6. Challenges and Solutions for Working BIG
      7. 13.7. Creating Containers for Dialogue
      8. 13.8. Meeting across Space and Time
    6. 14. Digital Capture: Extending Your Meeting with Visual Documentation
      1. 14.1. Creating a Work Flow
      2. 14.2. Investing in a Good Camera
      3. 14.3. Learn How to Shoot
      4. 14.4. Processing and Using Your Photos
      5. 14.5. Support Group Memory with Printed Reports
      6. 14.6. Using Online Capabilities
      7. 14.7. Link to Additional Data
    7. 15. Visualizing at a Distance: Using Tablets in Web Meetings
      1. 15.1. Visualization Increases Involvement
      2. 15.2. Working with Web Conferencing Software
      3. 15.3. Using Computer Tablets
      4. 15.4. Working without Sketching Software
      5. 15.5. Visual Teleconferences
  6. IV. Graphics for Enacting Plans: Visuals for Teams, Projects, & Getting Results
    1. 16. Supporting Team Performance: Visualizing Goals, Roles, & Action Plans
      1. 16.1. What Is a Team?
      2. 16.2. The Key to Team Performance Is Managing Four Flows
      3. 16.3. Seeing Team Process in Four Flows
      4. 16.4. Thinking about Teams In Action
      5. 16.5. Visual Meetings & Team Performance
      6. 16.6. Team Best Practices
    2. 17. Decision-Making Meetings: Aligning on Agreements & Getting Commitments
      1. 17.1. Be Clear about Decision Choices
      2. 17.2. Creating Decision Funnels
      3. 17.3. Assign Owners and Communicate the Decision
    3. 18. Project Management Meetings: Mapping Progress with Pictures
      1. 18.1. Visuals for Project Review
      2. 18.2. Making Roadmaps
      3. 18.3. Visuals for Showing Progress
      4. 18.4. Thermometers and Dashboards
      5. 18.5. Visual Problem Solving in Total Quality Management
      6. 18.6. The Importance of Feedback
    4. 19. Facilitating Innovation & Change: Playing with Prototypes
      1. 19.1. We Need a New Business Model!
      2. 19.2. New Experiences Change Minds
      3. 19.3. Finding Innovative Business Ideas
      4. 19.4. Using Big Picture Graphics to Support Change
      5. 19.5. Organizations Using Storymaps Successfully
    5. 20. Training & Workshops: Leveraging Action Learning
      1. 20.1. Using Visuals in Learning-Oriented Workshops
      2. 20.2. Graphics Work Cross Culturally
      3. 20.3. Working with Discovery-Based Learning Maps
      4. 20.4. Graphical Presenter Interfaces
  7. V. Seeing It All Come Together: Tools for the Seriously Hooked
    1. 21. The Path to Visual Competency: Learning from the Groups You Lead
      1. 21.1. Competency Development Continuum
      2. 21.2. Playing "What's Next"
      3. 21.3. Getting Feedback from Groups
    2. 22. The Future is Visible Now!: Seeds of a Real Revolution in Meetings
      1. 22.1. We Live in an Information Age
      2. 22.2. Multitouch Walls and Tablets
      3. 22.3. Video Is Becoming a Common Language
      4. 22.4. Object Oriented Design Tools
      5. 22.5. Collaboration Software and Social Media
      6. 22.6. 3-D and Virtual Environments
      7. 22.7. The Game Is Still between the Ears
    3. 23. Resources & Networks:
      1. 23.1. Organizations & Websites
  8. Bibliography