Visual Design for Online Learning

Chapter 6How Do I Support Learners Online?

Learners come from all walks of life—the rich and the poor, the emotionally healthy and the ill, the socially competent and the awkward, with high self-esteem and with low self-esteem. It's very common for learners to experience a variety of stressors while they are pursuing a course of study—births and deaths, weddings and divorces, caring for special needs children or elderly parents, recovering from addictions or traumatic experiences, managing successes and failures, purchasing and learning to use personal computers, tablets, and other mobile devices, or sending their computer for service to remove a virus or replace a hard drive that crashed. While some give up their pursuits during challenging ...