CHAPTER 30CONTROLLING YOUR AUDIENCE

In most cases, the attendees of a virtual presentation will all be adults (at least technically). Because of this, I always expect good manners from my audiences. While I will try to diffuse some childish behavior, I will not accept back-of-the-room chatter, heckling, insults, or general rudeness in either a face-to-face or a virtual environment. One way to avoid these poor manners is to set some ground rules at the beginning of your virtual presentations. Chapter 18 contains a sample listing of those rules.

Here are a few techniques that you may consider using in order to control this type of behavior.

USING A VIRTUAL HAND

You cannot walk over to a disruptive participant during a virtual presentation, but ...

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