9 CHAPTER

Systems Management and Monitoring

9.0      INTRODUCTION

Managing the IT infrastructure is one of the thorniest problems facing business executives today. It is not easy, vacuums up resources, and is ever changing. To some, the cost of managing IT is pure overhead with no apparent positive return on investment. However, when the gains of productivity, availability, and efficiency are counted, coaxing out every ounce of performance is wise and contributes to the bottom line.

This chapter reviews the fundamentals of systems management for pure AV systems and hybrid AV/IT systems. Monitoring is a part of systems management and is covered with sufficient emphasis to be showcased in the chapter title. The following topics are discussed:

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