“The more complex the problem, the simpler the solution must be or it will not work!”
Most organizations deal with complexity by breaking down their organization into functional parts and demanding that each part figure out how to improve itself. For ease of reference, I will call this the “silo” approach. Before we rush to replace this approach, we must understand why this silo approach blocks the achievement of a Viable Vision and often fails to improve the organization as a whole.
One of the most dreaded words in today’s management vocabulary is expressed as a command: IMPROVE! The reaction is often:
I am totally overwhelmed fixing problems from the last improvement effort. ...