Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

Praise for Value-Driven Business Process Management

“The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline. Drawing from their extensive experience, Franz and Kirchmer outline the path for using BPM to gain immediate value and benefits across the organization while strengthening strategic capabilities for the long term—arming leaders with both the vision and the practical insights to initiate action. Applying the principles in the book to understand your company’s processes in a practical and efficient manner—and how the business processes maximize your value chain—is a critical tool for maximizing what a company should be doing and eliminating ...