Abbreviations

ABE

activity-based emission control

APQC

American Productivity and Quality Center

ARIS

Architecture of Integrated Information Systems

BPA

business process automation

BPEL

Business Process Execution Language

BPM

business process management

BPMN

Business Process Modeling Notation

BPMS

business process management system

BPR

Business Process Reengineering

CCOR

Customer Chain Operations Reference Model

CEO

chief executive officer

CFO

chief financial officer

CIO

chief information officer

CKO

chief knowledge officer

CoE

Center of Excellence

COO

chief operating officer

COP

Community of Practice

CPO

chief process officer

CRM

customer relationship management

DCOR

Design Chain Operations Reference Model

DFSS

Design for Six Sigma

DMADV

Design, ...

Get Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.