O'Reilly logo

Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence, Second Edition by Joel S. Lazar, Marjorie M. Godfrey, Paul B. Batalden, Eugene C. Nelson

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter Three ACTION GUIDE

Chapter Three Action Guide provides tools and methods to encourage your study and design of high reliability and safety in your clinical microsystem.

Safety and reliability are related but different key characteristics of a high performing clinical microsystem. Safety is providing care and services in a manner that minimizes the risk of avoidable harms. Reliability is doing the right thing at the right time in the right place every time. Evidence-based care can tell us what is right but often there is no evidence-base to tell us what is right. The following variables and actions contribute to creating a highly reliable and safe clinical microsystem:

  • Values: intending to be reliable as a core value.

  • General knowledge: scanning ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required