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Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence, Second Edition by Joel S. Lazar, Marjorie M. Godfrey, Paul B. Batalden, Eugene C. Nelson

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Chapter 10. DESIGNING HEALTH SYSTEMS TO IMPROVE VALUE

Eugene C. Nelson

Tina C. Foster

Paul B. Batalden

Marjorie M. Godfrey

LEARNING OBJECTIVES

  • Define health care value and discuss value chains, value shops, and value networks.

  • List four aspects of integrated high-value health systems.

  • Describe accountable care organizations.

  • Explore core knowledge health care leaders need to have to be effective in the twenty-first century.

  • Identify ways to design and improve high-value health systems.

In this final chapter we begin with a brief discussion of the concepts of quality and value and note the clarion call for all health systems to discover ways to produce better health with greater efficiency. We then discuss complementary approaches that can be taken to improve ...

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