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Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence, Second Edition by Joel S. Lazar, Marjorie M. Godfrey, Paul B. Batalden, Eugene C. Nelson

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Chapter 9. SUPPORTING PATIENTS AND FAMILIES THROUGH PALLIATIVE CARE

Frances C. Brokaw

Joel S. Lazar

Eliza Philippa Shulman

Eugene C. Nelson

Marjorie M. Godfrey

Paul B. Batalden

LEARNING OBJECTIVES

  • Define palliative care from the perspective of patients, families, and health care professionals.

  • Describe national variation in end-of-life care according to the Dartmouth Atlas.

  • Describe how palliative care requires consideration of preventive, acute, and chronic care processes in the course of care.

  • List the holistic principles that guide palliative care.

  • Discuss how shared decision making informs planning and support for life-threatening illness.

  • Discuss implications of palliative care for professionals in the clinical microsystem.

Palliative care addresses the ...

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