Value-Based Fees: How to Charge—and Get—What You're Worth: A Guide for Consultants, Second Edition

Appendix F. The Difference Between Inputs and Business Outputs

Here are some examples of inputs versus outputs.

Inputs	Outputs
Run sales training sessions	Improve sales closing rates
Conduct focus groups on morale	Improve lateral communication
Interview former customers	Audit recruitment process
Redesign performance evaluation	Increase retention of new hires
Review expense procedures	Provide higher-quality, more frequent performance feedback
Improve senior officer teamwork	Decrease travel costs
Study technological needs of service personnel	Enable decision making at proper levels
	Improve service response time of personnel