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Using Experience to Develop Leadership Talent: How Organizations Leverage On-the-Job Development by Morgan W. McCall, Jr., Cynthia D. McCauley

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CHAPTER TEN

Developing IBM Leaders Through Socially Responsible Services Projects

Vicki L. Flaherty and Mathian Osicki

IBM's Corporate Service Corps (CSC), launched in 2008, uses international volunteering as a springboard for developing its next generation of leaders in a socially responsible manner while expanding business knowledge and opportunities in emerging markets. The CSC experience involves global teams of IBM employees working for one month in disadvantaged, developing, or emerging parts of the world to perform pro bono work for the public and private sectors that would not typically be aware of or immediately afford IBM services. The program provides a triple benefit: IBM gains more loyal leaders with a deeper and broader range of ...

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