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User Training for Busy Programmers by William Rice

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Develop a Training Scenario

Now it is time to develop a training scenario that you can use to teach the process.

What is a Training Scenario?

In software training, your goal is to develop competence in a specific process or set of tasks. The exercises that your clients practice these skills on are what build their competence. The slides, handouts, and lectures support the exercises. For each class you need to design a training scenario that is appropriate for the process and tasks to be taught in that class.

This scenario should simulate a business situation that the students will face. In our auto insurance claim example, the scenario could involve processing several different types of claims. When designing this scenario, we would describe each ...

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